Terms & Conditions

(The not so small, small print)

Bang On Brand Terms and Conditions

The following Terms and Conditions of Service apply to all artwork, graphic design, print and services provided by Bang On Brand. All design work is carried out by Bang On Brand on the understanding that the client has agreed to abide by Bang On Brand’s terms and conditions. Copyright of all graphic design work is retained by Bang On Brand including copy, concepts, ideas, proofs and illustrations (unless specifically released in writing) until after all invoices have been settled. If multiple design concepts are submitted, only one concept is deemed to be given by Bang On Brand as fulfilling the contract. All other artwork designs remain the property of Bang On Brand, unless agreed in writing.

Project Acceptance

At the time of proposal, Bang On Brand will provide the customer with a written estimate or quotation by post or email as requested. A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to Bang On Brand by email or post. Alternatively, the client may send an official order in reply to the estimate or quotation which binds the client to accept Bang On Brand’s terms and conditions. No work on a project will commence until either document has been received by Bang On Brand.

Fees

Fees for services to be provided by Bang On Brand, will be set out in the written estimate or quotation that is provided to the customer.

Charges for Other Services

Charges for any additional services over and above the estimated design, will be made known to the client. They will become fully payable at the time of project acceptance.

Payment

Bang On Brand will require a 40% deposit paid upfront before commencing any agreed quoted project. The client will be asked to provide artwork sign-off before being issued with an invoice prior to print/artwork/publication. At this time the remaining 60% of fees due will become payable. Accounts which remain outstanding for 30 days after the date of invoice, may incur an extra charge of 8% plus the Bank of England base rate per month of the outstanding amount. Payments may be made by BACS, cheque, or previously agreed electronic funds transfer. Returned cheques will incur an additional fee of £50 per returned cheque. Bang On Brand reserves the right to consider an account to be in default in the event of a returned cheque.

Default

An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque. Bang On Brand shall be considered entitled to remove Bang On Brand’s and/or the customer’s material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, design services, sub-contractors, printers, media,photographers and image libraries. Removal of such materials does not relieve the customer of it’s obligation to pay the due amount. Customers whose accounts become default agree to pay Bang On Brand’s reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.

Copyrights and Trademarks

By supplying text, images and other data to Bang On Brand for inclusion in the customer’s marketing communications or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner. Any artwork, images, or text supplied and/or designed by Bang On Brand on behalf of the customer, will remain the property of Bang On Brand and/or it’s suppliers, in which full copyright will be passed to the client upon receipt of full payment. By supplying images, text, or any other data to Bang On Brand, the customer grants Bang On Brand permission to use this material freely in the pursuit of the design and to utilise the designs in Bang On Brand’s portfolio unless agreed otherwise. Should Bang On Brand, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Bang On Brand to remove and/or replace the file. The customer agrees to fully indemnify and hold Bang On Brand free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

Alterations

The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The customer also agrees that Bang On Brand holds no responsibility for any amendments made by any third party, before or after a design is published.

Licensing

Any design, copywriting, drawing, or idea created for the customer by Bang On Brand, is licensed for use by the client on a one-time only basis and may not be modified, re-used, or re-distributed in any way or form without the express written consent of Bang On Brand. All design work where there is a risk that another party may make a claim, should be registered by the client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use. Bang On Brand will not be held responsible for any and all damages resulting from such claims. Bang On Brand is not responsible for any loss, or consequential loss, non-delivery of products or services, of whatever cause. The customer agrees not to hold Bang On Brand responsible for any such loss or damage. Any claim against Bang On Brand shall be limited to the relevant fee(s) paid by the customer.

Data Formats

The client agrees to Bang On Brand’s definition of acceptable means of supplying data to the company. Text is to be supplied to Bang On Brand in electronic format as standard text (.txt), MS Word (.doc) on CD, USB data stick, or via e-mail. Images which are supplied in an electronic format, are to be provided in a format as prescribed by Bang On Brand via CD, or electronic data format. Images must be of a quality suitable for use without any subsequent image processing, and Bang On Brand will not be held responsible for any image quality which the client later deems to be unacceptable. Bang On Brand cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials. Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services.

Design Project Duration

Any indication given by Bang On Brand of a design project’s duration is to be considered by the customer to be an estimation. Bang On Brand cannot be held responsible for any project over-runs, whatever the cause.

Design Project Completion

Bang On Brand considers the design project complete upon receipt of the customer’s sign off. Other services such as printing, display panel production, film work etc either contracted on the clients’ behalf constitute a separate project and can be treated as a separate charge.

Design Credits

The customer agrees to allow Bang On Brand to place all designs on Bang On Brand’s own website for portfolio and demonstration purposes and to use any designs in its own publicity unless agreed otherwise.

Rights of Refusal

Bang On Brand will not include in its designs, any text, images or other data which it deems to be immoral, offensive, obscene or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. Bang On Brand also reserves the right to refuse to include submitted material without giving reason. Any images and/or data that Bang On Brand does include in all good faith, and then finds out that it contravenes these Terms and Conditions, the customer is obliged to allow Bang On Brand to remove the contravention without hindrance, or penalty. Bang On Brand is to be held in no way responsible for any such data being included.

Cancellation

Cancellation of orders may be made initially by telephone contact, or email, however, following this, Bang On Brand will need formal notification in writing to the company’s postal address. The client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by Bang On Brand within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.

Disclaimer

Bang On Brand makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. Bang On Brand will not be held responsible for any and all damages resulting from products and/or services it supplies. Bang On Brand is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold Bang On Brand responsible for any such loss or damage. Any claim against Bang On Brand shall be limited to the relevant fee(s) paid by the customer. Bang On Brand reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. Bang On Brand will not knowingly perform any actions to contravene these and the client also agrees to be so bound. Bang On Brand its clients agree to comply with Printers Terms and Conditions which include disclaimers for non-completion on time and the flexibility to supply quantities within 10% of the total ordered. Bang On Brand recommend that if an exact quantity is required, then 10% extra is added to the quantity and extra time made available should the job be delayed.

General

These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. Bang On Brand reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.

Acceptance of Quotation and Terms and Conditions

The placement of an order for design and/or any other services offered by Bang On Brand and validated by the customer’s signature on the estimate or quotation, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and Bang On Brand.